Customer Service Executive

2 weeks ago


Vijay Nagar Indore Madhya Pradesh, India InfiReex Full time

**Job Description: Customer Care Executive (Night Shift)**

**Key Responsibilities**:

- Resolve customer complaints and provide accurate information regarding products and services.
- Maintain detailed records of customer interactions and follow up to ensure customer satisfaction.
- Collaborate with internal teams to address customer needs and improve service quality.
- Provide support related to basic HR queries, such as policy clarification or employee benefits.

**Key Requirements**:

- **Excellent communication skills** (verbal and written).
- Comfortable working in **night shifts**.
- **Basic understanding of HR policies** is preferred.
- Strong problem-solving skills and a customer-centric mindset.
- Ability to work in a fast-paced environment and manage multiple tasks.

**What We Offer**:

- Competitive salary and benefits package.
- A supportive work environment with growth opportunities.
- Training and development to enhance your skills.

If you’re passionate about delivering excellent customer service and have the skills we’re looking for, we’d love to hear from you

Pay: ₹8,086.00 - ₹30,360.44 per month

Schedule:

- Monday to Friday
- Night shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

Expected Start Date: 21/01/2025



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