Supervisor, Payroll Core Services

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

**Job Summary**

As a Supervisor in Payroll Core Services, you will lead a team of payroll professionals responsible for delivering accurate and timely payroll processing for TriNet’s clients. You will support the Payroll Manager in implementing best practices, optimizing team performance, and driving operational excellence. This role requires strong leadership, process improvement capabilities, and a deep understanding of payroll operations and compliance.

Team will be responsible for executing a broad range of HRIS data management and payroll configuration tasks, including updates to employee records, job classifications, pay rates, and benefit programs within the Client Data Change Management (CDCM) function. It also involves managing case workflows in the PPT and Solution Centers, such as handling PARs, customer follow-ups, and PHI form reviews. Additionally, the role supports payroll compliance and tax operations by processing one-time check reports, managing classification updates, and coordinating tax documentation and offboarding procedures. Accuracy, compliance awareness, and the ability to manage high-volume, cross-functional tasks are essential for success in this role.

**Responsibilities**
- Lead and support the payroll team; facilitate weekly meetings, monitor workloads, and evaluate team performance
- Coach and mentor team members to support professional development and overcome business challenges
- Collaborate with the Payroll Manager on work planning, estimation, and prioritization to optimize team performance
- Share knowledge and provide guidance to colleagues and team members
- Develop annual team objectives and KPIs with the Payroll Manager; communicate goals and track progress
- Establish payroll standards and reusable operational frameworks
- Support high-volume projects and provide team coverage as needed

**Qualifications**

**Education**
- Bachelor’s/Master’s degree in Human Resources, Finance, Business Administration, or related field (preferred)
- Equivalent experience in payroll operations or HR shared services will be considered

**Experience**
- Minimum 3-5 years of experience in payroll processing or operations
- 2+ year’s experience in a supervisory or team lead role is preferred
- Experience in a PEO or HR outsourcing environment is a plus

**Preferred Certifications**
- **Certified Payroll Professional (CPP)** - by the American Payroll Association (APA)
- **Fundamental Payroll Certification (FPC)** - for foundational payroll knowledge
- **Indian Payroll Compliance Certification** - from NIPM, SHRM India, or similar institutions

**Skills & Competencies**
- Strong leadership and team management skills
- Excellent coaching, mentoring, and problem-solving abilities
- Strong organizational and follow-up skills
- Effective written and verbal communication
- Ability to adapt to a dynamic and changing environment
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Ability to analyze and interpret payroll data and take appropriate action
- Interest and ability to train and develop team members

**Work Environment**:

- Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
- This position is 100% in office.

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.