Payroll and Ops Support Coordinator

5 days ago

Chandigarh Chandigarh, India Proelio Technologies Full time

**Job Title: Payroll and Operations Support Coordinator**
The US Payroll and Operations Support Coordinator fulfills a dual role, managing payroll processing activities while also providing operations support to employees regarding software systems and related technologies. This position requires a blend of payroll expertise and technical proficiency to ensure seamless payroll operations and resolve support issues efficiently.

**Responsibilities**:

- **Payroll Processing**:

- Execute end-to-end payroll processing including data entry, calculations, and verification of timesheets, bonuses, commissions, and other compensation components.
- Maintain accurate payroll records and documentation, including employee information, earnings, deductions, and hours worked.
- Address payroll-related inquiries from employees and resolve any issues or discrepancies promptly and professionally.
- Generate payroll reports for management, HR, and accounting purposes. Prepare and distribute payroll reports as required.
- Proactively communicate payroll-related updates, deadlines, and changes to relevant stakeholders.
- **Technical Support**:

- Provide technical assistance and troubleshooting support for various software/systems.
- Assist employees with login credentials, system navigation, and access permissions.
- Provide excellent customer service to employees, addressing payroll and technical inquiries professionally and efficiently.
- Communicate effectively with employees, HR, finance, and IT teams to resolve issues and coordinate solutions.

**Qualifications**:

- Bachelor's degree in Accounting, Finance, Information Technology, or a related field preferred.
- Excellent MS Office skills, particularly Excel, with the ability to create complex spreadsheets, perform data analysis, and utilize advanced functions and formulas.
- Excellent attention to detail and accuracy in data entry and calculations.
- Proficiency in tech support and troubleshooting skills.
- Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines.
- Strong communication and interpersonal skills, with the ability to interact effectively with employees at all levels.
- Commitment to maintaining confidentiality and handling sensitive information with discretion.**Job type**:
Work from Office

**Job Location**: IT Park, Chandigarh

**Shift Timing**:This position will require working in the US shift (PST /EST).

**Why Join Us**: We offer a competitive salary package and ample opportunities for professional growth and development.

**About the company**:Proelio Technologies provides comprehensive support functions, comprising dedicated teams for HR, Intake, QA, RCM, Operations IT Support, and FP&A.

**Salary**: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift
- US shift

Ability to commute/relocate:

- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (preferred)

**Location**:

- Chandigarh, Chandigarh (preferred)

Shift availability:

- Overnight Shift (preferred)
- Night Shift (preferred)

Work Location: In person

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