Customer Support Agent

2 days ago


Bommanahalli Bengaluru Karnataka, India VY Tech Solutions Private Limited Full time

**Mandatory Language - English and Hindi - Communication skills are non negotiable.**

**0 - 4 years of work experience**

As a Customer Support Associate, you will be required to consistently do the following

1. Respond to customer queries in a timely and effective manner via voice or data channel or both.

2. Be kind, courteous, offer assurances and ensure that the solution offered meets the customer requirements

3. Use all provided tools and systems to perform required tasks that will help you perform better at my job

4. Use the 3’P’s’ approach of Patience, Professionalism and a People First attitude in your day to day work

5. A ‘First time right’ approach, customer centricity and eagerness to learn

**Key Result areas**

1. 0 - 4 years of work experience

2. Prior work experience in a contact center, customer service role etc

3. Customer first attitude

4. Great communication skills

5. Empathetic and friendly attitude

**Job Types**: फ़ुल-टाइम, नियमित / स्थायी, फ्रेशर

**Salary**: ₹१८,०००.०० per month

Ability to commute/relocate:

- Bommanahalli, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)



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