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Customer Success Internship

2 weeks ago

Pune Maharashtra, India Outmarch Full time

**Selected intern's day-to-day responsibilities include**:
1. Owning overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
2. Establishing a trusted and strategic advisor relationship to help drive the continued value of our products and services
3. Maintaining and developing customer success strategies and best practices, as well as customer support content
4. Communicating effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learning
5. Maintaining existing customer success metrics and data as directed

**Job Types**: Full-time, Internship

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Application Question(s):

- This is an on-site internship opportunity with the possibility of conversion to a full-time role based on performance. Are you okay with this ?

**Education**:

- Bachelor's (required)

**Location**:

- Pune, Maharashtra (required)

Work Location: In person