Us Customer Care Executive

2 weeks ago


Mahalaxmi Nagar Indore Madhya Pradesh, India iconic hr solution Full time

Job Title: US Customer Support Executive

Location: Vijay Nagar, Mangal City Mall, 1st Floor office No. 160, Above McDonald's, Indore

**Shift Timing**: Night Shift, 8 PM to 5 AM

**Key Responsibilities**:

- Resolve customer issues by providing effective solutions and alternatives.
- Keep detailed records of customer interactions, transactions, and feedback.
- Work collaboratively with the team to meet customer satisfaction goals.
- Stay informed about company products and policies to deliver accurate information.

**Qualifications**:

- Excellent communication skills in English.
- Ability to handle multiple tasks in a fast-paced environment.
- Basic computer proficiency and familiarity with CRM systems.
- A positive attitude and a strong desire to learn.
- Previous experience in a customer support role is a plus.

**Shift**:

- Night Shift: 8 PM to 5 AM

**How to Apply**:
If you’re passionate about delivering excellent customer service and ready to work in a dynamic environment, we’d love to hear from you. Please share your CV at 8982129191.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Monday to Friday
- Night shift
- US shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8982129191



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