Customer Care Executive

4 days ago

Vijay Nagar Indore Madhya Pradesh, India InkGraph Techno Full time

**Position: Customer Care Executive (Night Shift)**

**Experience: 1-2 years**
**Shift Timing - 7 PM to 4 AM**

**Skills Required**:

- Exceptional written and verbal communication skills.
- Proficiency in conveying ideas clearly and effectively.
- Ability to articulate solutions with clarity and empathy.

**Responsibilities**:

- Resolving customer issues: Handle complaints or concerns effectively, escalating when necessary, and ensuring timely resolution to maintain customer satisfaction.
- Maintaining records: Document customer interactions, transactions, and feedback accurately in the system to track issues and improve service quality

Pay: ₹18,000.00 - ₹23,000.00 per month

**Benefits**:

- Paid sick time

**Experience**:

- International voice process: 1 year (required)
- Customer support: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

Work Location: In person

**Speak with the employer**
+91 7225843773

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