Store Supervisor

2 weeks ago

Turbhe Mumbai Maharashtra, India Aviyana venture Full time

**Job Summary**:
The Store Manager is responsible for overseeing the daily operations of the store, ensuring the delivery of excellent customer service, optimizing store performance, and leading a team of associates to achieve sales and operational goals.

10 hrs duty

**Key Responsibilities**:

- **Sales & Profitability**:

- Achieve and exceed store sales targets and KPIs.
- Analyze sales reports and identify opportunities for growth.
- Implement promotional strategies to maximize revenue.
- **Customer Service**:

- Ensure a high level of customer satisfaction through excellent service.
- Resolve customer complaints and inquiries professionally and effectively.
- **Team Management**:

- Recruit, train, supervise, and evaluate store staff.
- Motivate and coach team members to reach their full potential.
- Create staff schedules and ensure proper coverage.
- **Store Operations**:

- Maintain visual merchandising standards and store cleanliness.
- Manage inventory levels, stock replenishment, and loss prevention.
- Ensure compliance with company policies and local regulations.
- **Reporting**:

- Provide regular updates and reports to upper management.
- Monitor and manage the store budget and expenses.

**Qualifications**:

- Bachelor’s degree in Business Administration, Retail Management, or related field preferred.
- Minimum of 3-5 years of retail management experience.
- Strong leadership, organizational, and interpersonal skills.
- Excellent communication and problem-solving abilities.
- Proficiency in MS Office and retail management systems (POS, ERP).

**Key Competencies**:

- Leadership and team development
- Customer-focused mindset
- Strategic thinking and planning
- Results-driven
- Adaptability and decision-making

Pay: Up to ₹25,000.00 per month

Schedule:

- Day shift

Work Location: In person

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