Service Advisor

2 days ago

Thoppumpady Kochi Kerala, India Muthoot Motors Cochin Full time

Greet customers when they arrive at the parts and service center
- Consult with supervisors and technicians about necessary repairs and possible alternatives to expensive work
- Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options
- Answer questions about service outcome (after consulting with technicians if necessary)
- Advise customers about warranty protections and potential cost savings
- Manage and oversee the service center’s workflow and scheduling
- Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up

Location: Thammanam. Thoppumpady

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

**Experience**:

- service advisor: 1 year (required)

Work Location: In person

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