Service Advisor

7 hours ago

Kochi Kerala, India Zeak us solution Full time

**Service Advisor**

**Location**: Kochi

**Job Type**: Full-time
**Salary**: Based on experience

**Key Responsibilities**:

- Greet and assist customers with service-related queries.
- Schedule service appointments and manage customer requests.
- Provide accurate service estimates and follow up on service progress.
- Maintain detailed records of customer interactions and services provided.
- Coordinate with technicians and other departments to ensure timely service completion.
- Use Excel for data management and reporting.

**Requirements**:

- 0 to 2 years of experience in a customer service or service advisor role.
- Proficiency in MS Excel.
- Strong communication and interpersonal skills.
- Ability to handle customer concerns and resolve issues efficiently.

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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