Executive - Service Sales

Date Posted:
2025-06-26

Country:
India

Location:
No 24-4-287/3 Jividh ground floor 2nd cross, Valencia church hall road, Valencia, kankanady, Mangalore - 575002. Karnataka

Position: Executive - Service Sales

Location: Mangalore, Udupi and other key towns

Job Profile:
To closely work with the Service Manager towards excellence for the achievement of commercial targets in the service function through the following:

- Position will be responsible for overall service revenue from AMC / Recovery / Conversion business from 1500 Units (Elevators) in Mangalore, Udupi and surrounding Towns and areas.
- Preparation of quote & follow-up of AMC proposals before 3 months of AMC due date renewal in the area allotted to him.
- Ensure that Conversion is done for all new jobs in service after completion of the warranty period as per the SLA in the area allotted to him.
- Negotiations of rates and contract finalization with customers
- Ensure that payment is collected from the customer as per terms of payment in the contract.
- Maintain PA cycle of 3 months
- Closely work with Area / Service managers in service for their support on handling customers' expectations on service activities.
- Day to day planning & coordination of Service Sales activities
- Provide forecast vs actuals with HOD
- Visit job sites and customer interface
- Periodical visits to all Key customers and maintain CRM
- Receivable Management - day-to-day updates to HOD / Finance
- MIS reporting
- Work towards customer delight and customer appreciation

Job Requirement:

- First Class Graduate in Engineering / Science / Commerce
- 5 - 10 years in handling AMC contracts in the industrial / capital equipment/service industry
- Excellent Communication & Interpersonal skills
- Assertive, Proactive, Result orientated and Self-starter
- Ability / Confidence to handle high profile Key Customers in Service.

Desirable
- Experience in Elevator industry.
- If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
- Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
- You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
- When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
- We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
- Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click- here

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