Microsoft 365 Administrator
3 days ago
**Job Title**: Microsoft 365 Administrator (L2 Support)
**Location**: Mumbai
**Experience**: 1-3 years
**Reporting To**: IT Infrastructure Manager / Head of IT
**Role Overview**:
This role focuses on hands-on administration, user management, compliance tasks, and second-level support for escalated issues, ensuring the security, reliability, and efficiency of our Microsoft 365 environment.
**Key Responsibilities**:
**Microsoft 365 Administration**
- Manage user accounts, mailboxes, shared mailboxes, distribution lists, and licenses
- Perform mailbox permissions, retention policies, and message tracing
- Monitor and support services like Teams, OneDrive, and SharePoint
- Execute basic PowerShell scripts for user management and bulk operations
- Reset passwords, manage user permissions, and troubleshoot access issues
**Entra ID (Azure Active Directory)**
- Create and manage users and groups
- Enforce and support Multi-Factor Authentication (MFA)
- Configure Conditional Access policies under guidance
**Microsoft Intune Device Management**
- Enroll and manage Windows devices to ensure compliance
- Support configuration profiles and compliance policies
- Troubleshoot device enrollment and compliance issues
**Security & Compliance**
- Support audits and generate compliance reports
- Help monitor and respond to security alerts
**User Support & Collaboration**
- Resolve escalated user issues from the helpdesk team
- Coordinate with vendors or Microsoft Support for unresolved incidents
**Required Skills & Qualifications**:
- 1-3 years of experience in Microsoft 365 administration and support
- Working knowledge of Exchange Online, Entra ID/Azure AD, and Intune
- Experience with PowerShell for basic scripting and admin tasks
- Understanding of MFA, Conditional Access, and identity management
- Strong troubleshooting skills and user-focused approach
- Good written and verbal communication skills
**Preferred Certifications (not mandatory)**:
- Microsoft 365 Certified: Modern Desktop Administrator Associate
- Microsoft Certified: Security, Compliance, and Identity Fundamentals
- Microsoft 365 Certified: Enterprise Administrator Associate
**Job Types**: Full-time, Permanent
Pay: ₹450,000.00 - ₹550,000.00 per year
Schedule:
- Day shift
Ability to commute/relocate:
- Parel, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- L2 M365 Administrator: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 8104699036
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