Customer Service Us Process

1 week ago

Mumbai Maharashtra, India FourteenPosts Full time

**Job Opening: US-Based Soft Collection Process**

**Salary**:

- ₹17,000 - ₹32,000 per month
- Additional bonuses: ₹2,000 performance bonus + ₹1,000 attendance bonus

**Work Schedule**:

- **Shift Timing**: 5:30 PM - 8:30 AM (rotational 9-hour shifts)
- **Week Off**: 2 rotational offs

Join our team as an Agent in the soft collection process We offer competitive pay, a supportive environment, and opportunities for growth in collections.

**Key Responsibilities**:

- Contact customers to conduct soft collections and resolve outstanding balances.
- Deliver exceptional customer service while adhering to company policies.
- Meet monthly collection targets while maintaining quality standards.

**Eligibility Criteria**:

- Excellent English communication skills.
- Ability to thrive in a challenging environment.
- **Age Limit**: Up to 40 years.
- Must reside within the transport boundary.

**Perks and Benefits**:

- One-way transportation provided (12 AM - 6 AM) based on login/logout times.

**Interview Process**:

- 2 rounds: HR ➡ Operations

**Important Notes**:

- No leaves allowed during the probation period (first 6 months).
- Relevant documents must be submitted at the time of hiring.

**Location**: Virar

Start your journey in a dynamic and rewarding collections process

**Job Types**: Full-time, Fresher

Pay: ₹10,527.00 - ₹32,000.00 per month

Schedule:

- Monday to Friday
- Night shift
- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 9560191009

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