Operations Executive
5 days ago
Job Title: Customer Support Associate
Key Responsibilities:
- Plan and execute shipments from factory to final destination
- Handle port-to-port, air, and CIS shipments independently
- Liaise with shippers, liners, airlines, transporters, CHAs, and surveyors
- Place bookings with shipping lines and manage VGM, shipping instructions, MBL, and HBL
- Troubleshoot issues related to international freight transportation
- Provide shipment quotes and set up shipments as required by customers
- Maintain day-to-day office coordination and reporting to the Head of Department
- Prepare and send Daily Status Reports (DSRs)
- Send pre-alerts to agents and customers regarding shipments
Essential Skills:
1. Excellent problem-solving and decision-making skills
2. High-quality written and verbal communication skills
3. Ability to adapt to changes in the work environment
4. Accurate with high-quality work output, even under pressure
5. Team player with openness to others' views
Educational Qualifications:
1. Minimum Bachelor's Degree
Work Experience:
1. Minimum 2-3 years of relevant experience working with a freight forwarder (mandatory)
Pay: ₹24,000.00 - ₹26,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Provident Fund
Application Question(s):
- Important Note:
- When sending your CV, please include the following details:
1. Current salary
2. Expected salary
3. Availability for interview
**Experience**:
- Operations: 2 years (required)
- total work: 3 years (required)
Work Location: In person
Expected Start Date: 01/08/2025
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