International Voice Process- Us Shifts
1 day ago
**Job Title**:
International Voice Process - US Shifts
**Responsibilities**:
- Handle inbound & outbound calls and resolve customer queries.
- Provide accurate information and deliver excellent customer service.
- Record customer interactions and update systems timely.
- Meet defined service levels and performance metrics.
- Coordinate with internal teams to ensure resolution.
**Requirements**:
- **Education**: 12th Pass / Graduate / Undergraduate.
- **Experience**:Minimum 6 months in International Voice Process (mandatory).**:
- **Skills**: Excellent spoken & written English, problem-solving ability, customer-focused approach.
- Flexible to work in **rotational night shifts (US timings)**.
**Salary & Benefits**:
- **CTC**: ₹3.6 LPA - ₹4.8 LPA (based on experience).
- **Perks**: Two-way cab facility, PF, health insurance, performance incentives.
- **Work Mode**: Work from Office (Hyderabad ).
- **Working Days**: 5 days/week, rotational offs.
**Job Type**:
Full-time, Permanent
**Job Types**: Full-time, Permanent
Pay: ₹360,000.00 - ₹480,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- International voice process: 1 year (required)
**Language**:
- English (required)
**Location**:
- HITEC City, Hyderabad, Telangana (required)
Work Location: In person
**Speak with the employer**
+91 7569780715
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