International Voice Process

7 days ago

HITEC City Hyderabad Telangana, India Fruges IT Services Full time

**Hiring For International Voice Process**

Experience : 1 Year into International Customer Support
Qualification: Grads or Undergrads
Package : 3.9 LPA to 4.7 LPA
Shift: Rotational Night shifts
Location: Hitech City
5 days Working
2 Rotational Week offs
2 Way Cab Provided upto 30Kms

**Job description**
- **Roles and Responsibilities**

Listening to customers concerns and handling complaints.

Giving detailed explanations of services or products.

Reviewing account information and answers.
- Ability to Understand basic Telecom queries
- Related to Signal issues, Network issues, SIM Problems, SIM detection and Hot Spot issues
- Demonstrated communication skills.
- The clarity in thought process (Able to articulate his/ her thought)
- Ability to handle tough situations with customers.
- Strong ability to multitask and take fast decisions independently.
- Willing to work in a 24*7 environment (Rotational ,Night and Graveyard /5 Days a week).
- Customer Centric & Logical Thinking & Need to be Enough Spontaneous
- Ensure Timely & Professional Responses to all Queries.

Pay: ₹28,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental Pay:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Experience**:

- Customer support: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 8341073836

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