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Front Office Associate

2 weeks ago

Daman, India Hotel Miramar Full time

**Job Summary**:
**Key Responsibilities**:

- Greet and welcome guests with a friendly and professional demeanor.
- Handle guest check-ins and check-outs efficiently.
- Manage reservations, cancellations, and modifications accurately.
- Assist guests with any special requests or issues during their stay.
- Maintain a neat and organized front desk area.
- Coordinate with housekeeping and maintenance staff to ensure rooms are prepared for guests.
- Process payments and maintain accurate records of transactions.
- Provide information about the hotel, available rooms, rates, and amenities.
- Ensure compliance with all hotel policies, procedures, and standards.

**Qualifications & Requirements**:

- Bachelors or Diploma or equivalent; additional education in hospitality or related field is a plus.
- Proven experience as a Front Office Associate or in a similar role in the hospitality industry.
- Excellent communication and interpersonal skills.
- Proficiency in using hotel management software (IDS) and MS Office Suite.
- Strong organizational and multitasking abilities.
- Ability to work in a fast-paced environment and handle stressful situations calmly.
- Flexibility to work various shifts, including weekends and holidays.
- A friendly and approachable demeanor with a commitment to providing outstanding guest service.
- Professional appearance and attitude.

If you are passionate about hospitality and have a keen eye for detail, we would love to hear from you. Join the Hotel Miramar team and help us create memorable experiences for our guests.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹14,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability

Supplemental Pay:

- Overtime pay
- Yearly bonus

Ability to commute/relocate:

- Daman, Daman and Diu: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person

Application Deadline: 25/05/2025
Expected Start Date: 01/06/2025