Customer Support Executive

21 hours ago

Indore Madhya Pradesh, India Glamzkart Lifestyle Pvt. Ltd Full time

Glamzkart Lifestyle Private Limited is looking for enthusiastic and dynamic individuals to join our team as **Customer Support Executive**. If you have excellent communication skills and are fluent in English, this is a great opportunity to start your career with a growing lifestyle brand.

**Key Responsibilities**:

- Make outbound calls to potential and existing customers to promote products and services.
- Provide detailed information about the company’s products and services to customers.
- Resolve customer queries in a professional and timely manner.
- Maintain accurate records of customer interactions and feedback.
- Meet or exceed daily and weekly call targets.
- Follow up with leads and close sales where applicable.
- Ensure customer satisfaction and retain customer loyalty through effective communication.

**Key Requirements**:

- **Educational Qualification**: Minimum 12th pass or any graduate.
- **Fluency in English**: Must be able to speak and write in English fluently.
- **Excellent Communication Skills**: Ability to converse clearly and confidently over the phone.
- **Experience**: Freshers are welcome to apply; prior experience in Tele-calling/sales is a plus.
- **Skills Required**:

- Good listening skills and the ability to understand customer needs.
- Ability to handle rejection and work under pressure to meet targets.
- Strong problem-solving abilities and customer service orientation.

**Working Hours**:

- Full-time position
- Monday to Friday: 10:00 AM to 6:00 PM
- Saturday: 10 AM to 3 PM (Sunday off)

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Yearly bonus

Work Location: In person

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