Customer Support Executive

2 days ago

Indore Madhya Pradesh, India Glamzkart Lifestyle Pvt. Ltd Full time

Glamzkart Lifestyle Private Limited is looking for enthusiastic and dynamic individuals to join our team as **Customer Support Executive**. If you have excellent communication skills and are fluent in English, this is a great opportunity to start your career with a growing lifestyle brand.

**Key Responsibilities**:

- Make outbound calls to potential and existing customers to promote products and services.
- Provide detailed information about the company’s products and services to customers.
- Resolve customer queries in a professional and timely manner.
- Maintain accurate records of customer interactions and feedback.
- Follow up with leads and close sales where applicable.
- Ensure customer satisfaction and retain customer loyalty through effective communication.

**Key Requirements**:

- **Educational Qualification**: Minimum 12th pass or any graduate.
- **Fluency in English**: Must be able to speak and write in English fluently.
- **Excellent Communication Skills**: Ability to converse clearly and confidently over the phone.
- **Experience**: Freshers are welcome to apply; prior experience in Tele-calling/sales is a plus.
- Must have basic computer knowledge, chrome and internet explorer.
- Well versed known with Microsoft office.
- **Skills Required**:

- Good listening skills and the ability to understand customer needs.
- Strong problem-solving abilities and customer service orientation.
- Computer and Microsoft office knowledge.

**Working Hours**:

- Full-time position
- Monday to Friday: 10:00 AM to 6:00 PM
- Saturday: 10 AM to 3 PM (Sunday off)

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹12,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

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