
Housekeeping Executive
2 days ago
**Job Summary**:
The Housekeeping Executive will be responsible for overseeing the daily operations of the housekeeping department, ensuring the cleanliness, hygiene, and maintenance of all guest rooms, public areas, and facilities. The role will involve managing housekeeping staff, monitoring quality standards, and ensuring that the organization’s policies and procedures are followed.
**Key Responsibilities**:
- **Team Supervision**:
- Supervise and guide housekeeping staff in their daily duties, ensuring that tasks are completed efficiently and to the highest standards.
- Assign duties and monitor staff performance to ensure optimum productivity.
- Conduct regular training sessions for staff to improve skills and adherence to hygiene and safety standards.
- **Quality Control**:
- Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness and maintenance standards are met.
- Ensure all rooms are cleaned according to standard operating procedures (SOPs), including bed-making, dusting, vacuuming, and replenishing supplies.
- Ensure all guest requests (e.g., additional towels, toiletries) are addressed promptly.
- **Inventory Management**:
- Monitor inventory levels of cleaning supplies, linen, and guest amenities to ensure adequate stock.
- Place orders for housekeeping materials and supplies and manage the budget for housekeeping expenditures.
- **Guest Service**:
- Respond to guest complaints or concerns regarding cleanliness and housekeeping services promptly and professionally.
- Provide feedback and recommendations to improve guest satisfaction based on observations and guest feedback.
- **Health & Safety Compliance**:
- Ensure compliance with health and safety regulations, including safe handling of chemicals, equipment, and personal protective equipment (PPE).
- Ensure that housekeeping equipment is in good working condition and properly maintained.
- Enforce proper sanitation procedures and standards to ensure a safe environment for guests and staff.
- **Staff Scheduling**:
- Create work schedules for the housekeeping team to ensure adequate coverage at all times, including during peak seasons.
- Manage staff attendance, monitor overtime, and maintain timekeeping records.
- **Reports and Documentation**:
- Prepare and submit daily, weekly, and monthly reports related to housekeeping operations, including staffing levels, inventory status, and maintenance issues.
- Record and track housekeeping department issues, including room maintenance requests, lost and found items, and inventory discrepancies.
**Qualifications**:
- **Education**:
- High school diploma or equivalent required.
- Hospitality or housekeeping management certification is a plus.
- **Experience**:
- Minimum of 2-3 years of experience in housekeeping or a related field, with at least 1 year in a supervisory role.
- Proven experience managing a team and overseeing operations within a hotel, resort, or large facility is highly preferred.
- **Skills**:
- Strong leadership and interpersonal skills with the ability to motivate and supervise a team.
- Excellent attention to detail and organizational skills.
- Good communication skills, both verbal and written.
- Ability to multitask and handle pressure in a fast-paced environment.
- Proficiency in using cleaning equipment and chemicals safely.
- Basic computer skills (e.g., MS Office, housekeeping management software).
**Physical Requirements**:
- Ability to stand and walk for extended periods.
- Ability to lift and carry up to [X] pounds.
- Ability to work in various environments (indoor and outdoor, depending on the facility).
**Working Conditions**:
- Flexible hours, including weekends and holidays as required.
- May involve evening or night shifts, especially during peak seasons.
**How to Apply**:
Pay: ₹11,116.34 - ₹37,923.04 per month
Schedule:
- Day shift
- Rotational shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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