Customer Support Executive

1 week ago


Ranga Reddy District Telangana, India Shares Bazaar Private limited Full time

**Job Summary**:
**Key Responsibilities**:

- Resolve customer issues promptly and effectively, maintaining high satisfaction levels.
- Maintain detailed records of customer interactions and transactions.
- Provide accurate product information and assist customers in understanding our services.
- Collaborate with team members and other departments to improve service delivery.
- Identify recurring customer issues and provide feedback to management for improvement.
- Participate in training and development sessions to enhance knowledge of products and services.
- Uphold company policies and ensure compliance in all customer interactions.

**Qualifications**:

- High school diploma or equivalent; Bachelor’s degree preferred.
- Proven experience in customer service or a similar role.
- Fluent in English, Telugu, and Hindi, with excellent verbal and written communication skills.
- Strong problem-solving skills and attention to detail.
- Proficiency in [specific software or tools, if applicable].
- Ability to multitask and thrive in a fast-paced environment.

Demonstrated empathy and patience in handling customer concerns.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹8,291.69 - ₹17,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

Expected Start Date: 06/11/2024



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