Online Sales

2 days ago

Bengaluru Karnataka, India Desired Designs Full time

An **Online Closure Negotiations** role, often referred to as a **Remote Closer** or **Negotiations Specialist**, involves finalizing sales deals and contracts remotely using digital communication tools. The specialist guides pre-qualified prospects through the final stages of the sales process, addresses objections, and secures signed agreements, typically for high-ticket products or services. Key Responsibilities
- **Conduct Remote Sales Calls**: Lead video conferences or phone calls with qualified prospects to present offers and answer questions.
- **Negotiate Terms and Conditions**: Skillfully negotiate contract terms, pricing, and service agreements to ensure mutually beneficial outcomes while meeting company profit margins.
- **Handle Objections**: Identify and address client concerns or resistance regarding price, timing, or value, using persuasive and empathetic communication techniques.
- **Finalize Deals**: Guide clients through the closing process, which includes using e-signature platforms (e.g., DocuSign, Adobe Sign) for contracts and arranging payment.
- **Build Client Relationships**: Establish and maintain strong rapport and trust with clients through professional and consistent virtual communication and follow-up.
- **Maintain Records**: Accurately document all sales activities, client interactions, negotiation details, and deal progress within a CRM system (e.g., Salesforce, HubSpot).
- **Collaborate with Internal Teams**: Work closely with marketing, lead generation (appointment setters), and implementation teams to ensure a smooth client handoff and consistent sales strategy.
- **Provide Customer Support**: Act as a key point of contact during the final stages, ensuring exceptional customer service and support throughout the process.

Required Skills and Qualifications
- **Proven Sales Experience**: A strong background in sales, particularly in remote or B2B (business-to-business) high-ticket sales, with a track record of meeting or exceeding sales targets.
- **Excellent Communication & Negotiation Skills**: Exceptional verbal and written communication, active listening, and persuasion skills are essential for building trust and closing deals virtually.
- **Technological Proficiency**: Comfort and expertise using digital tools such as video conferencing software (Zoom, Microsoft Teams),
- **Self-Motivation & Time Management**: The ability to work independently, prioritize tasks effectively, and maintain high productivity without direct supervision in a remote setting.
- **Problem-Solving Abilities**: Strong analytical and critical-thinking skills to address complex client issues and propose effective, tailored solutions.
- **Adaptability & Resilience**: The capacity to handle high-pressure situations, manage rejection, and adapt to changing market conditions and new technologies.
- **Relevant Education (preferred)**: While not always required, a bachelor's degree in Business Administration, Sales, Marketing, or a related field may be preferred by some employers.

This role is performance-driven and often involves a commission-based compensation structure, making a results-oriented mindset crucial for success.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹30,000.00 per month

Work Location: In person

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