Customer Relationship Executive

2 weeks ago

Kakadev Kanpur Uttar Pradesh, India TruelyMarry Full time

**Company: TruelyMarry** **About Us**: TruelyMarry is a leading matrimonial site dedicated to helping individuals find their perfect match. Our platform connects people through innovative features and a user-friendly interface, facilitating meaningful relationships. We are seeking a motivated and experienced Business Development Executive/ CRM to join our dynamic team. **Key Responsibilities**: - Explain the features and benefits of TruelyMarry to prospective users. - Assist clients with the registration process and profile creation. - Maintain and update the customer database with accurate information. - Follow up with leads to ensure a high conversion rate. - Address client queries and concerns in a professional and timely manner. - Collaborate with the marketing team to develop strategies for user acquisition. - Provide feedback to the team to improve customer engagement and satisfaction. - Achieve and exceed sales targets and KPIs set by the management. **Qualifications**: - Minimum of 6 months to 1 year of experience in a business development or sales role. - Excellent communication and interpersonal skills. - Strong phone etiquette and the ability to engage clients effectively. - Proficient in using CRM software and other sales tools. - Ability to work independently and as part of a team. - Strong organizational skills and attention to detail. - Self-motivated with a results-driven approach. - Experience in the matrimonial or online dating industry is a plus. - **"Freshers are also welcome."** **Benefits**: - Competitive salary and performance-based incentives. - Opportunity to work with a leading matrimonial platform. - Professional growth and development opportunities. - Supportive and collaborative work environment. - Health benefits and other perks. **How to Apply**: Join TruelyMarry and contribute to helping individuals find their life partners. We look forward to welcoming you to our team **Job Types**: Full-time, Permanent, Fresher Pay: ₹6,000.00 - ₹15,000.00 per month **Benefits**: - Work from home Schedule: - Day shift - Fixed shift - Morning shift Supplemental pay types: - Performance bonus **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred) Work Location: In person **Speak with the employer** +91 8303930005

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