Customer Support Representative

1 day ago

Delhi Delhi, India URJA MOBILITY Full time

**Job Summary**:
**Key Responsibilities**:

- Provide accurate, valid, and complete information by using the right tools and resources.
- Handle customer complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.
- Maintain detailed records of customer interactions, transactions, and feedback.
- Collaborate with internal teams (sales, technical, operations) to resolve customer issues effectively.
- Follow communication procedures, guidelines, and policies.
- Identify customer needs and help customers use specific features or services.
- Escalate complex issues to higher-level support or management as needed.
- Contribute to team goals and support continuous improvement initiatives.

**Requirements**:

- Proven customer support or client service experience (1+ years preferred).
- Excellent communication and interpersonal skills.
- Ability to remain patient, empathetic, and passionate about helping customers.
- Strong problem-solving skills and attention to detail.
- Proficiency with CRM systems, help desk software, and basic computer skills.
- Ability to multi-task, prioritize, and manage time effectively.
- High school diploma or equivalent; a bachelor’s degree is a plus.

**Preferred Qualifications**:

- Experience in [industry, e.g., tech, EV, e-commerce, etc.].
- Multilingual capabilities are an advantage.

**Why Join Us**:

- Dynamic and inclusive team culture.
- Opportunities for career growth and development.
- Comprehensive training and support.
- Competitive compensation and benefits package.

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Morning shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9319986257

  • Customer Support Representative

    4 days ago

    Delhi, Delhi, India Aigentity Full time

    Are you a customer-focused professional with excellent communication skills? We're looking for a Customer Support Representative to join our team and provide exceptional service to our clients. If you're passionate about helping others and solving problems, we want to hear from youWhat You'll DoRespond to customer inquiries via email, chat, and phone.Provide...

  • Customer Support Representative

    3 days ago

    Karol Bagh, Delhi, Delhi, India Vision IAS Full time

    **Job Title: Customer Support Representative** Location: Karol Bagh or Mukherjee Nagar **Company: Vision IAS** About Us: Our Institute is dedicated to providing top-tier coaching for various competitive examinations. Our team is passionate about supporting students to achieve their career goals and make a positive impact in society. Join us in helping...

  • Customer Support Representative

    1 day ago

    Karol Bagh, Delhi, Delhi, India Vision IAS Full time

    **Job Title: Customer Support Representative** Location: New Delhi **Company: Vision IAS** About Us: Our Institute is dedicated to providing top-tier coaching for various competitive examinations. Our team is passionate about supporting students to achieve their career goals and make a positive impact in society. Join us in helping aspiring students to...

  • Customer Support Representative

    14 hours ago

    Karol Bagh, Delhi, Delhi, India Vision IAS Full time

    **Job Title: Customer Support Representative** Location: Can be Karol Bagh or Mukherjee Nagar **Company: Vision IAS** About Us: Our Institute is dedicated to providing top-tier coaching for various competitive examinations. Our team is passionate about supporting students to achieve their career goals and make a positive impact in society. Join us in...

  • Customer Support Representative

    1 day ago

    Karol Bagh, Delhi, Delhi, India LoudLess Full time

    Monsui, a premier fashion brand, seeks a Remote Customer Support Representative. Ideal for those with impeccable written English skills and a passion for customer satisfaction. **Responsibilities**: - Assist with size exchanges, refunds, and general queries. - Maintain accurate records and collaborate with the team. **Requirements**: - Prior customer...

  • Customer Support Representative

    3 days ago

    Jhandewalan, Delhi, Delhi, India BookLeaf Publishing Full time

    **Customer Support Representative** **Location**: Jhandewalan, New Delhi **Employment Type**: Full-time **Experience Required**: 1+ years in customer support **About Us** At **BookLeaf Publishing**, we are revolutionizing the self-publishing experience for authors worldwide. Our innovative approach and commitment to empowering authors have earned us...

  • Customer Support Representative

    1 week ago

    Bengaluru / Bangalore, Mumbai, Delhi NCR, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000

    Customer Support Representative OpportunityAre you a motivated individual looking for a customer-facing role? We are seeking an experienced and skilled Customer Support Representative to join our team.Job DescriptionWe are a dynamic organization dedicated to delivering exceptional customer experiences. As a Customer Support Representative, you will be the...

  • Customer Service Representative International

    3 days ago

    Delhi, India Teleperformance Full time

    Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...

  • Customer Support

    4 days ago

    Delhi, Delhi, India Unico Enterprises Full time

    We are looking for a Telle Caller/ Customer support executive who can manage all the below mentioned tasks: 1. Calling customers on daily basis for order confirmation. 2. Resolve customer complaints via Call and respond promptly to customer inquiries. 3. Making sure that customer's Issues are attended and all of their concerns are resolved immediately. 4....

  • Customer Support Representative

    1 day ago

    Kirti Nagar, Delhi, Delhi, India CherishX Full time

    **Role Overview** As a **Customer Support Representative**, you will play a crucial role in providing exceptional customer service to CherishX's clients. You will manage customer interactions, resolve queries, and ensure a seamless experience for all customers, enhancing our reputation as a trusted celebration partner. **Key Responsibilities** - **Issue...