International Customer Service Advisor
7 days ago
**Responsibilities**:
**Engage with international customers from the US Largest Telecom via phone, addressing inquiries, resolving issues, and ensuring customer satisfaction.**
**Utilise your excellent communication skills to effectively convey information and solutions to customers in a clear and concise manner.**
**Adhere to company policies and procedures while providing accurate and efficient support to customers.**
**Maintain detailed and accurate records of customer interactions and transactions.**
**Collaborate with team members to optimize processes and enhance the overall customer experience.**
**Qualifications**:
**Minimum qualification: PUC.**
**Excellent communication skills in English, both verbal and written.**
**Ability to work in a fast-paced environment and adapt to changing priorities.**
**Strong customer service orientation with a positive attitude.**
**Ability to work a 5-day week with 2 days off and utilise provided two-way cab transportation.**
Pay: ₹25,000.00 - ₹28,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Night shift
- US shift
Supplemental Pay:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- International voice process: 1 year (required)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9110602352
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