Dt Support

2 weeks ago

Noida Uttar Pradesh, India NTT DATA Full time

**Req ID**: 329160

We are currently seeking a DT Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

The person will be a key member of the IT Support team that is tasked to providing L1, L2 support to payments team and building custom solutions wherever required.

**Job Duties & Responsibilities**
- Responsible for resolving support issue by using his technical expertise and flexible enough to look for solutions that may be out of the box.
- Handling ITIL Methodologies like Change, Incident, Problem, and Service Management
- Monitoring batch and ensuring reports are generated well and transferred to client by adhering the SLA defined.
- Monitor the recurrent incidents, perform problem management and escalate to the next level of support or development team when required
- Responsible for PROD deployment & validation,

**About NTT DATA

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