Subject Matter Expert

3 days ago

Mumbai Maharashtra, India Cognizant Full time

**Job Description of Subject Matter Expert (SME)**

**Job Title**: SME

**Reporting to**: Team Manager/Team leader, Operations

**Objectives**

The SME’s objective is to actively assist a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team leader/Team Manager, Operations, who will be the first point of contact for any issues, questions, or concerns.

**Key Result Areas (KRAs)**

**Operations**:

- SME needs to be an expert in US Mortgage Loss Mitigation process (End to End) especially in Loan Document Intake, Trial Payment Plan Monitoring, Mod Fulfilment and identifying all kinds of Loss Mitigation documents.
- 4+ years’ experience working with US Mortgage Loss Mitigation in a servicing/collection’s environment.
- 1+ years of experience working with Fannie Mae, Freddie Mac, and Government guidelines required.
- The SME is responsible for maintaining constant Loss Mitigation end to end process knowledge in the team.
- Maintaining and documenting all process and investor updates received from the business area.
- Will be a part of clients calls as required and will be responsible to update the teams alongside the Supervisors.
- Regular cascading / providing training/ refreshers sessions on updates latest updates received from business and investors to all team members.
- Conduct the regular knowledge checks with the teams.
- Actively involved in suggesting and driving process improvements.
- Should have multi-tasking skills as a Trainer / QC / Processor and conduct refresher trainings / handle Quality sessions as per process requirement.
- Monitor and coach underperformers to improve their quality and efficiency.
- Be a part of the regular production and produce agreed numbers.
- Address and ensure resolution on all process related queries of the team members.

**Qualification**:

- Diploma / Graduate any discipline.
- 4 - 5 years of experience in BPO, US Mortgage/ Data Processing background.
- Minimum of 2 years in the Sr. Loss Mitigation -Process Expert role.

**Skill Sets**
- Experience in Loss Mitigation, foreclosure, bankruptcy, and mortgage servicing life cycle.
- Should have knowledge of banking industry rules and regulations, and government regulations regarding Loss Mitigation.
- The ability to multitask and follow mortgage-servicing guidelines accurately is imperative.
- Need to be well-versed with US Regulatory and investor guidelines.
- Good interpersonal skills
- Good written and verbal Communication skills
- Analytical and good judging skills
- Ability to grasp and learn quickly.
- Ability to coach
- Self-motivated
- MS Office Knowledge
- Ability to plan.
- Should be able to prioritize the daily work.
- Flexibility to work in different shifts.
- US -Mortgage Certification will be a value add.

  • Subject Matter Expert

    2 days ago

    Mumbai, Maharashtra, India IB Experts for 7 on 7 Pvt. Ltd. (An Exclusive Preparatory School of IBDP Physics and Mathematics) Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionIB Experts for 7 on 7 Pvt. Ltd. is a team of seasoned professionals specialized in science and technology. With extensive teaching and research experience, the team excels in preparing students for innovative and technologically advanced futures. Our mission is to create a comprehensive center for Physics that emphasizes both theoretical...

  • Subject Matter Expert

    1 week ago

    Mumbai, India Trivium Education Services Full time

    **Hi**, We are in the process of hiring Question & Answer Experts for our US based client. It's a process where you need to solve questions for US students Upto Graduation /Post Graduation. **Job Description: - ** - Subject Matter Experts need to provide solutions, following the defined guideline upto Graduation or Masters level. - Good Time management...

  • Subject Matter Expert

    1 week ago

    Mumbai, Maharashtra, India Vishal Consultants Full time ₹ 10,00,000 - ₹ 15,00,000 per year

    Subject Matter Expert Computer Science**Key Responsibilities**:* Develop and validate educational or technical materials in areas like programming, databases, and cybersecurity.* Collaborate with cross-functional teams to integrate computer science concepts into curricula or products.* Stay updated with emerging technologies and industry...

  • Sme (Subject Matter Expert)

    1 week ago

    Matunga, Mumbai, Maharashtra, India Universal Learning Aid Pvt. Ltd. - LetsTute Full time

    **Job description** We are looking out for **Subject Matter Expert**forAcademic content creation. **Role Description** This is a full-time on-site role for a **Subject Matter Expert** at Let'sTute in Mumbai. The Subject Matter Expert will be responsible for designing content strategies, developing interactive training modules, creating scripts, PPT's, and...

  • Subject Matter Expert

    4 days ago

    Mumbai, Maharashtra, India ODeX Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company DescriptionODeX is a unique online platform focused on simplifying shipping documentation exchange by connecting all stakeholders in the shipping industry. Our advanced technology ensures quick and efficient transactions, complemented by outstanding service. Driven by a shared vision, our dedicated team is committed to building a strong, innovative...

  • Subject Matter Expert

    1 week ago

    Mumbai, India BrainHap Full time

    Subject SPECIALIST RESPONSIBILITIES 1. Subject matter experts are definitive sources of knowledge who contribute their expertise to enhance organizational efficiency. 2. They evaluate organizational needs, determine suitable technical solutions, and ensure that defined requirements are met. **Salary**: From ₹10,000.00 per month Schedule: - Day...

  • Subject Matter Expert

    2 days ago

    Mumbai, India Hurix Digital Full time

    Subject Matter Expert - Work from Home - 6 Months Contract **Job Types**: Full-time, Contractual / Temporary Contract length: 6 months **Salary**: ₹17,800.00 - ₹25,500.00 per month **Benefits**: - Work from home Schedule: - Monday to Friday **Education**: - Master's (required)

  • Subject Matter Expert

    2 days ago

    Mumbai, Maharashtra, India Global Indian School Education Services Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Description Subject Matter Expert (Teacher Trainer & Academic Coach)Position Title: Subject Matter Expert – English / Mathematics / ChemistryLocation: IndiaEmployment Type: Full-time / PermanentWork from HomePosition OverviewWe are looking for a dynamic, experienced, and inspiring Subject Matter Expert (SME) to lead academic excellence in the subjects...

  • Subject Matter Expert

    2 weeks ago

    Navi Mumbai, India Chabez Tech Full time

    **Job Description**: **Role** - Pyspark buildings the pipeline - Maintaining the pipeline **Requirements**: - PySpark and Python expert with 5-9 years experience - Subject matter expert in Python and Spark - 3 Years of experience in Hadoop, Spark Scala, PySpark, Hive, Impala, and SQL Technologies. - Analyzed migration plans for various versions of Cloudera...

  • Subject Matter Expert

    1 week ago

    Mumbai, India Greenwich Associates Full time

    Position Title: Subject Matter Expert (Banking Domain) Location: Mumbai The Subject Matter Expert (SME) will work closely with Banking clients/Business users to drive the business requirements and setup a robust data framework to deliver actionable insights including Business KPIs / KRIs, Business Intelligence & Analytics, Digital transformation. The SME...