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Non-voice Associate
2 weeks ago
Greetings from Cybergys Technologies
**Shift**: Night shift (5 days a week)
**Work Location**: Module 20, 15th Floor, Bengal Eco Intelligent Park, EM Block, Sector V, Salt Lake city.
**Work Model**: Work from Office
**Responsibilities**
- The primary task of an associate is to handle queries from customers or clients and provide them with a solution.
- Must be very effective in providing customer service mainly via chat process by providing resolution to their complicated queries and issues.
1. Able to understand the **English language **completely and grasp the project work quickly.
2. Able to understand the training provided by the team manager
3. Able to learn quickly with intense devotion.
4. Be a 100% team person and cooperative with teammates.
5. Sincere, dedicated, hardworking & detail Oriented.
6. Able to meet deadlines.
7. Open and compatible with the work culture of the BPO industry.
8. Must be able to do the Night Shift.
**Skills**
- Fluent in verbal and written English.
- Usage knowledge on Microsoft Office (Basic Word, Excel).
**Required Experience and Qualifications**
- Experience: 0-2 years (Hiring Freshers)
- Qualification: minimum 10+
- Preferred: eCommerce background is a plus with knowledge about
Returns, Refunds, RMAs and so on
**Salary**:As per industry standard
**Benefit**: Work 5 days a week, CL
**Job Types**: Full-time, Regular / Permanent, Fresher
Pay: ₹8,000.00 - ₹20,000.00 per month
Schedule:
- Night shift
- US shift
