Feedback Calling

**JOB DESCRIPTION**: **Key Responsibilities**: - Client Onboarding through call - Contract Verification - Client Feedback Collection - Client Communication & Documentation - Ticket creation and allocation **Required Skills & Qualifications**: - Excellent Communication Skills - Voice Clarity & Pronunciation - Customer-Centric Attitude - Politeness and...

Position: Tele Caller (Happy Calling) Location: Noida sector 62 Employment Type: Full-Time **Responsibilities**: ➡ Make happy calls to customers to gather feedback and resolve concerns. ➡ Inform customers about AMC services and ensure timely renewals. ➡ Build strong customer relationships and handle complaints effectively. ➡ Prepare daily and...

About the Role:We are looking for a Call Quality Analyst to evaluate customer and sales calls, identify gaps, and ensure high standards of communication and customer experience. The role involves auditing calls, preparing quality reports, and providing feedback to enhance team performance.Key Responsibilities:Listen to and audit inbound & outbound calls...

Job Summary:We are looking for a Call Quality Analyst to assist in monitoring, evaluating, and improving the quality of calls between our counselors and students/parents. The role involves listening to recorded calls, preparing feedback reports, and supporting the team in maintaining high communication standards.Key Responsibilities:Listen to recorded calls...

Job Summary:We are seeking a detail-oriented and analytical Call Quality Analyst to monitor, assess, and improve the quality of customer and sales interactions. The role involves evaluating calls, identifying training needs, and ensuring compliance with company standards, while providing actionable insights to enhance overall customer experience and...

Job Summary:We are looking for a Call Quality Intern to assist in monitoring, evaluating, and improving the quality of calls between our counselors and students/parents. The role involves listening to recorded calls, preparing feedback reports, and supporting the team in maintaining high communication standards.Key Responsibilities:Listen to recorded calls...

Hi Folks, Job Title: Telecalling Executive - Real Estate Location: Noida Sector - 63 Company: NovaNest Advisors Private Limited **Job Type**: Full-Time Experience in the same industry is mandatory. Job Overview: We are looking for a dedicated and results-driven Telecalling Executive to join our real estate team. In this role, you will be responsible for...

Job Summary:The Call Quality Analyst is responsible for monitoring and evaluating customer service calls to ensure adherence to quality standards, policies, and procedures. The role focuses on identifying training needs, improving customer experience, and maintaining consistent service excellence across all customer interactions.Key Responsibilities:Monitor...

About the Role:We are looking for a detail-oriented and analytical Call Quality Analyst to evaluate and improve the performance of our counselling and sales teams. The role involves monitoring calls, identifying areas for improvement, and ensuring that every interaction aligns with company standards and delivers an excellent customer experience.Key...

Location: Noida (On-site)Industry: Education / Ed-TechExperience: 2–5 YearsSalary: ₹20,000 – ₹35,000 per month (Based on Experience)Key Responsibilities:Monitor and evaluate inbound & outbound calls to assess the quality of communication and counselling standards.Ensure counsellors are following proper scripts, processes, and compliance...