Customer Support

**Role Overview**: **Key Responsibilities** - Monitor and manage the support ticket queue daily to ensure timely responses. - Analyze open tickets to determine category, priority, and next action steps. - Process tickets based on defined business rules (assign, escalate, close, or request additional information). - Maintain accurate and detailed...

ONLY CANDIDATES LOCATED IN GOA CURRENTLYPosition: Customer Support (Night shift, Goa)Experience: 3+ yearsJob Location: Remote Working (WFH)About UsAt Grassdoor Logistics Technologies we are redefining the landscape of Cannabis commerce by developing a Unified Operations Center which provides seamless, technology-driven solutions tailored to the unique needs...

Role Overview:We are looking for a Customer Support Executive to manage and process customer support tickets efficiently in line with established processes and escalation rules. The ideal candidate will be detail-oriented, analytical, and proactive in ensuring that every customer inquiry or issue is handled accurately and on time.This role involves analyzing...

**Experience: 2-4** yrs **Location**: Goa **Roles and Responsibilities** - Supervise and support customer support staff. - Handle customer queries and complaints when staff as and when required. - Prepare and maintain daily/weekly reports on customer data. - Act as a communication bridge between the support staff and the director - Maintain service quality...

**Experience: 1-2**yrs **Location**: Vasco, Goa **Roles and Responsibilities** - Engage with customers via calls and messages to resolve queries - Maintain accurate customer records and service data - Generate daily MIS reports for internal teams - Collaborate with support and operations for seamless issue resolution Requirements: Experience in Customer...

**Job Descriptions For Customer Success Manager** **1** Good Communication skills English & Hindi Mandatory Plus one local Language (Bengali) **2** More than 2 -3 years’ experience **3** Graduate in any discipline or Diploma **4** Positive attitude & quick learner **5** preferably worked in some CRM software **6** Manage customer service...

Job Title - Customer Support Executive Project - Mobile Gaming App Location - Madgaon, Goa Shift Timings: Rotational Shift - 10am-7pm/11am-8pm/2pm-11pm/11pm-8am (Must be comfortable for all the shift timings) **Terms**: - Full Time - 6 Day Week - Work from Office Experience: 6months + - Night Shift - Pick and drop service provided by company within...

WE ARE HIRING CUSTOMER SUPPORT ASSOCIATE CUM SALES BOY/GIRL FOR OUR MAGSON SUPERMARKET AT GOA, CANDIDATE SHOULD HAVING 1-2 YEARS OF EXPERIENCE IN THE RETAIL STORE. INTERESTED CANDIDATE CAN CALL ON

**ONLY CANDIDATES LOCATED IN GOA CURRENTLY** **Position**: Support Team Representative **Experience**:3+ years **Job Location**:Remote Working (WFH) **About Us** At Grassdoor Logistics Technologies we are redefining the landscape of Cannabis commerce by developing a Unified Operations Center which provides seamless, technology-driven solutions tailored to...

Unicorn is an Apple Authorised Service Provider. Kindly have a look at our website for more information. We are looking for a Customer Service Representative for our various locations based in Margao, Goa. As a Technician, you help Apple Product owners get quick, efficient support — developing strong, positive relationships with Apple. When a customer...