Medical Receptionist

23 hours ago

Satellite Ahmedabad Gujarat, India Mission Gastro Hospital Full time

As a Hospital Receptionist, you will be the first point of contact for patients, visitors, and staff entering the hospital. Your primary responsibilities will include providing excellent customer service, managing incoming calls, scheduling appointments, and handling administrative tasks. Your role is crucial in ensuring a smooth and efficient flow of operations within the hospital.

Key Responsibilities:

- Greeting patients and visitors with a friendly and welcoming demeanor.
- Answering incoming calls, transferring calls to appropriate departments, and taking messages when necessary.
- Scheduling appointments for patients, ensuring accuracy in recording details and confirming appointments as required.
- Collecting and updating patient information, including personal details, insurance information, and medical history.
- Assisting patients with completing necessary forms and paperwork.
- Directing patients to the appropriate departments or personnel within the hospital.
- Handling inquiries from patients, visitors, and staff in a professional and courteous manner.
- Maintaining cleanliness and organization of the reception area.
- Collaborating with other administrative staff to ensure seamless operations.
- Adhering to privacy and confidentiality regulations when handling patient information.
- Assisting with administrative tasks such as filing, data entry, and photocopying.
- Following hospital protocols and procedures at all times.

Skills and Qualifications:

- Excellent communication skills, both verbal and written.
- Strong interpersonal skills and ability to interact with individuals from diverse backgrounds.
- Exceptional organizational skills and attention to detail.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Previous experience in a customer service or administrative role is preferred.
- Knowledge of medical terminology and healthcare procedures is an advantage.
- Ability to maintain composure and professionalism in stressful situations.
- Flexibility to work shifts including evenings, weekends, and holidays if required.
- High school diploma or equivalent qualification; additional certification in office administration or customer service is a plus.

As a Hospital Receptionist, you play a vital role in providing support to patients and staff, contributing to the overall efficiency and effectiveness of the hospital's operations. Your dedication to delivering excellent customer service and maintaining a welcoming atmosphere is instrumental in creating a positive experience for all who enter the hospital.

**Salary**: ₹8,086.00 - ₹25,490.30 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**

+91 07698830766

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