Technology Support Iii

2 days ago

Bengaluru Karnataka, India JPMorganChase Full time

**JOB DESCRIPTION**
Propel operational success with your expertise in technology support and a commitment to continuous improvement.

**Job responsibilities**
- Support the day-to-day maintenance of the firm’s systems to ensure operational stability and availability
- Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
- Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders

**Required qualifications, capabilities, and skills**
- 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
- Experience in programming language - Python
- Strong Exposure to observability and monitoring tools and techniques
- Strong understanding with processes in scope of the Information Technology Infrastructure Library (ITIL) framework

**Preferred qualifications, capabilities, and skills**
- Knowledge of one or more general purpose programming languages or automation scripting
- Experience in Linux and Networking Language
- Experience in any Relational Database

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