Chief Security Officer

**Direct and coordinate the activities of all security personnel.**

**Ensure that all security staff provides services that are above and beyond for customer satisfaction and retention.**

**Ensure the safety and security of guest, staff, visitors and contractors at all times.**

**Responsible to manage all safety & security, Fire Life Safety and food hygiene risks faced by the hotel.**

**Liaise with all department heads to ensure hotel employees are adhering to established security procedures.**

**Record and notify all risks, deviations from hotels safety standards and any untoward incidents.**

**Track departmental safety record and document medically treated and non-treated injuries.**

**Oversees and guides the efforts of the Accident Prevention Committee.**

**Oversees and guides the efforts of the Fire and Safety Committee.**

**Oversees first aid program for guests and employees.**

**Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.**

**Assign duties and schedule staff for balancing needs of the hotel and productivity standards.**

**Monitor staff activity and coach subordinate performance.**

**Watch for suspicious persons entering, exiting or loitering around the hotel public or guest areas.**

**Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.**

**Ensure compliance with all security standards and preventative measures.**

**Monitor and follows proper key control guidelines in loss prevention and in the property.**

**Conduct investigations and compile reports on a timely manner for any theft, loss, accidents or any aspect that risk the safety of the hotel.**

**Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.**

**Develops and maintains a monthly checklist for all CCTV equipment, alarmed doors, and panic / duress alarms to ensure that they are fully functional.**

**Conduct regular mock fire evacuation drill as per the hotels emergencies standards.**

**Develop and advise key personnel of emergency procedures.**

**Implements action plans to monitor and control risk.**

**Establish crisis management and contingency planning.**

**Conduct regular walk through rounds for observing the entire hotel.**

**Supervision of all Security Personnel and giving clear direction on all security related aspects.**

**Coordinate with external police authorities in the investigation and handling of crimes, accidents, Government Ministers moments etc., involving the hotel, its employees and / or guests**

**Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements.**

**Interview, select, review and train new security officers according to hotels standards to maintain order throughout the hotel.**

**Be available 24 hours a day for genuine emergencies within the property.**

**Prerequisites**:
**Fluency in English in both written and spoken and the capability to follow safety and security rules and procedures without compromises at all times is essential.**
**Education**:
**High school diploma or 2-year degree from an accredited university in Criminal Justice or related major. Proficiency in Computers, CCTV, Fire and Safety systems.**

**Job Type**: Regular / Permanent

**Salary**: ₹24,000.00 - ₹50,000.00 per month

**Benefits**:

- Food provided
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- New Delhi - 110034, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 7 years (preferred)