Receptionist

19 hours ago

Kurukshetra, India Homeshetra Realtors Pvt Ltd Full time

**Key Responsibilities**

**- Handle the front desk and maintain visitor records.**

**- Manage administrative chores and organizational tasks.**

**- Create a welcoming, professional environment for clients and customers.**

**- Collecting and analyzing customer data**

**- Managing the reception area and ensuring the office is neat and tidy.**

**- Greeting and welcoming clients, customers, and visitors courteously and professionally.**

**- Answering phone calls and directing them to the appropriate staff member/department.**

**- Handling incoming and outgoing mail and packages.**

**- Taking care of general everyday tasks like scheduling appointments, organizing files, and maintaining office supplies.**

**- Using CRM systems to manage relationships**

**- Developing new ways to meet customers’ needs**

**- Handling customer complaints**

**- Overseeing the interactions between customers and key team members, such as Customer Service Representatives**

**- Creating and executing retention campaigns**

**- Developing marketing campaigns to attract new customers**

**- Collaborating with sales, marketing, customer service, and operations teams to improve the customer experience**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift
- Morning shift
- Weekend availability

Supplemental Pay:

- Yearly bonus

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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