Customer Service Representative
7 days ago
**Job description**
**Responsibilities and Duties**:
- Update appointment sheet... to ascertain that the property manager has completed the sheet and video for the visit.
- Work on the CRM
- Need to support the team who is in London.
- Work with a UK-based client (Property Management) lettings and commercial department along with the team in India
- Liaise with landlords/tenants/ UK Council officers and tenants on a daily basis
- He/she may work as buffer staff on the project for the first few months to train him/her for 360-degree processes across the project and then will be placed on the vacancy on the project.
- He / She should be ready to work dynamically.
- Effectively resolve discrepancies and complaints of Landlords and Tenants related to Maintenance Issues.
- Build and maintain relationships with tenants, landlords, local authorities, etc.
- Must be Fluent in English.
**Job Timings (Afternoon Shift)**: Summers - Mon - Fri -1.00 am To 10.30 pm, Sat - 1.00 pm To 7.30 pm
Winters - Mon - Fri - 2.00 am To 11.30 pm, Sat - 2.00 pm To 8.30 pm
**Job Type**:Full-time
**Salary**: ₹20,000.00 - ₹25,000.00 per month
**Ability to commute/relocate**:
Rajkot, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Language**:Fluent English (mandatory)
**Job Type**: Full-time, Permanent
**Schedule**:UK shift
**Education**: Bachelor's (preferred)
**Experience**:
Technical support: 1 year (preferred)
Total work: 1 year (required)
Customer service: 1 year (preferred)
Relevant experience is preferred, particularly with a background in working with BPO companies and with International voice process.
**Work Location: In person**
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
Ability to commute/relocate:
- Rajkot, Rajkot, Gujarat: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have 6 months of customer support experience ?
**Experience**:
- International voice process: 1 year (required)
**Language**:
- Fluent English (required)
Work Location: In person
**Speak with the employer**
+91 8200535096
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