Guest Relations Executive

4 days ago

Tinsukia, India Voyage Hotels & Resorts Full time

**Key Responsibilities**:

- **Guest Services & Support**: Be the first point of contact for any inquiries, offering assistance with directions, exam procedures, or any other needs. Ensure guests are comfortable and well-informed.
- **Logistics Coordination**: Assist with managing the flow of guest, ensuring seating arrangements are organized and there are no delays in the process.
- **Communication**: Provide clear instructions to guest and team ensuring there are no misunderstandings.
- **Conflict Resolution**: Address any issues or concerns from the guest professionally and efficiently, ensuring a calm and positive experience for all guests.
- **Team Collaboration**: Work closely with other hotel staff, such as concierge, event coordinators, and security, to ensure a smooth and well-coordinated experience for all guests.
- **Maintain Cleanliness & Organization**: Ensure the areas and common spaces are kept clean and organized, and manage any logístical details related to the event.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹17,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Morning shift

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

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