Reservation Executive

2 weeks ago

Delhi, India PULLMAN Full time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS" **Job Description**: - ** JOB PURPOSE** - Plan the room reservations. - Ensure proper selling techniques and strategies are utilized to maximize room revenues. - Coordinate all duties and responsibilities of the reservation department ensuring a high level of accuracy and efficiency. - Any matter which may affect the interests of the hotel should be brought to the attention of the Management. - ** EXECUTIVE RESPONSIBILITIES & EMPOWERMENT** - Liaises with Sales & Marketing team and Front Office Team and will be responsible for Reservation Associates - ** KEY OPERATIONAL RESPONSIBILITIES** **Financial** - Identify optimal, cost effective use of the resources and educate the team on the same. - Maintain and update corporate database, entering guest bookings to ensure guest information records are kept up to date and accurate for future events. **Operational** - Ensure that team refers to guest history before creating a Guest folio to follow special instruction in case of regular and VIP Guests. - Ensure the accurate positioning of the hotel in terms of occupancy and rooms availability - Ensure that the corporate account number is recorded on the Guest Folio to help monitor quantum of business generated through respective companies. - Ensure calculative overbooking. **Business plan /Analysis** - Assist in the development of occupancy forecasts for the annual budget. - Handle additional responsibilities as and when delegated by the Management. **Team Management** - Provide effective support to the team to enable them to provide effective and efficient services. - Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. **General Duty** - Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness - Ability to accept responsibility - Self-confidence, motivation, drive and tenacity **Qualifications**: Your experience and skills include: Guest focused personality is essential Additional Information experience is an asset Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities Fluency in English, additional languages are a plus

  • Reservations Executive

    2 weeks ago

    Delhi, India Rainforest Luxury Villas Full time

    A leading Villa Management Company in Goa is seeking a Reservation Executive to assist guests with bookings and inquiries.Candidates should possess strong communication skills and sound computer knowledge. Freshers are welcome to apply.Role OverviewThe Reservation Executive is responsible for managing bookings and ensuring an accurate and efficient...

  • Reservation Executive

    2 weeks ago

    Bakkarwala, Delhi, Delhi, India Anand Vardhan Resort Full time

    **Job Description: Reservation Executive** **Location**:Delhi Head Office **About Anand Vardhan Resorts**: Anand Vardhan Resorts is a distinguished **hospitality** destination committed to offering an enriching experience to guests seeking **rejuvenation** amidst the tranquility of nature. As part of our growth strategy, we are looking for a motivated and...

  • Reservations Executive

    5 days ago

    Delhi, India Xipper Full time

    Company Description Xipper is a Travel Tech platform to digitise the Hospitality Industry in India. Role Description This is a full-time remote role for a Reservations Executive. The Reservations Executive will be responsible for managing customer reservations, ensuring a high level of customer satisfaction, and delivering exceptional customer service. Daily...

  • Reservations executive

    3 days ago

    Delhi, India Xipper Full time

    Company DescriptionXipper is a Travel Tech platform to digitise the Hospitality Industry in India.Role DescriptionThis is a full-time remote role for a Reservations Executive. The Reservations Executive will be responsible for managing customer reservations, ensuring a high level of customer satisfaction, and delivering exceptional customer service. Daily...

  • Reservations Executive

    2 weeks ago

    New Delhi, India Rainforest Luxury Villas Full time

    A leading Villa Management Company in Goa is seeking a Reservation Executive to assist guests with bookings and inquiries.Candidates should possess strong communication skills and sound computer knowledge. Freshers are welcome to apply.Role OverviewThe Reservation Executive is responsible for managing bookings and ensuring an accurate and efficient...

  • Reservation Executive

    5 days ago

    New Delhi, India Ayatana Resorts Full time

    Job Description: Reservation Executive – Hotel/ResortPosition OverviewThe Reservation Executive is responsible for managing all guest reservations efficiently while ensuring high levels of guest satisfaction. This role handles inquiries, processes bookings, maintains accurate records, and coordinates with various departments to ensure a smooth guest...

  • Reservations Executive

    2 weeks ago

    New Delhi, India Rainforest Luxury Villas Full time

    A leading Villa Management Company in Goa is seeking a Reservation Executive to assist guests with bookings and inquiries.Candidates should possess strong communication skills and sound computer knowledge. Freshers are welcome to apply.Role OverviewThe Reservation Executive is responsible for managing bookings and ensuring an accurate and efficient...

  • Reservation Executive

    1 week ago

    Delhi, Delhi, India Newstar Leisure Concept Pvt. Ltd. Full time

    **Job Title: Reservations Executive** - **Location**: New Delhi - **Job Type**: Full-Time - **Industry**: Hospitality / Travel / Tourism - **Experience Level**: 1-3 years preferred **About the Role** We’re seeking a detail-oriented and customer-focused **Reservations Executive** to join our dynamic hospitality team. If you thrive in a fast-paced...

  • Reservation Executive

    2 weeks ago

    South Delhi, Delhi, Delhi, India Ekaanta Full time

    **Company Overview**: Ekaanta: is a luxury experiential wellness retreat located on the banks of the Ganges in Haridwar. A space of rejuvenation and relaxation created with the sole objective of creating harmony of mind, body and soul. We are nestled in the foothills of the Himalayas on the banks of the Ganges in Haridwar, a unique location lending itself to...

  • Reservation Executive

    13 hours ago

    New Delhi, India EllBee Hospitality Worldwide Pvt. Ltd Full time

    Reservation Executive - The core responsibility is to make guests feel welcome and assist them through a hassle-free reservation process. - Handling and managing reservations process through various communication platforms - Ensuring all information about reservations are appropriately taken and entered into the system - Help maximise room sales by upselling...