Front Office Executive

2 days ago

Hyderabad Telangana, India Rainbow Children's Hospital - Kondapur Full time

**Focus**

**Indicators**

Business/ Finance
- Overseeing of the VC tapes in the lobby and ensure lobby being well presentable.
- Preparing and sharing the OPD statistics on daily basis to the respective in charge.

Operations
- Provides information about Doctors availability, Consultation time, appointments and booking the time slots for surgical procedures etc.
- To greet patient and understand their problems and guiding the patient to respective concerned doctor.
- Scheduling the appointments of the doctors and ensure patients go in according to their time slots.
- Overseeing the turnaround time of the doctors & managing their appointments accordingly.
- Calculating the ideal time of waiting of the patients.
- Maintaining the In time and out time of the doctors and managing their leaves.
- Maintaining the duty rota of the doctors and arranging the alternative doctors.
- Checking on the bills before sending patient into the consultation room.
- Explaining patient on the medication procedures and explaining on call medical prescription.
- Explaining the services, cost estimations and various packages to the visitors.
- Responsible to handle international patients and looking after their services from admission to follow up consultation.
- Checking on basic amenities in the consultant room (stationary) and looking after their requirements.
- Attend phone calls and provides necessary information/appointments.
- Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
- Addressing the pharmacy requirements and investigations as and when needed.
- Be aware of Hospital’s scope of services, emergency protocol, patient rights and responsibilities, doctor’s availability for the day.
- Maintaining the OPD patient’s records and front office registers.

People
- Coordinating with internal team for gathering necessary information in delivering the services
- Guide/ Support a team member/ new joinees in understanding the roles and responsibilities
- To attend the training programs organized by the department and contribute/ participate occasionally

Customer
- To assist patients in completing appropriate forms accurately.
- Coordinating with the all departments for front office operations.
- Coordinating Visiting consultants clinic.
- Collecting feedback forms from all OP patients
- Resolve all problems associated with patient billing if any.

« Any other portfolio that may be entrusted by the management from time to time.

**Educational Qualifications**:
B.Com

**Work Experience**
- Having 1-5 years of experience in hospital Industry
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Customer-oriented approach

**Expected Deliverables**
- Front office administration.
- Maintaining necessary documents and registers.
- 100% Documentation and audit readiness
- Ensure Customer satisfaction
- Handle complaints and customers’ requests
- Adhere to hospital wide policies.

**Job Types**: Full-time, Permanent

**Salary**: ₹18,086.00 - ₹28,928.52 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 8008558489

  • Front Office Executive

    7 days ago

    Hyderabad, Telangana, India ASIAN INSTITUTE OF NEPHROLOGY AND UROLOGY Full time

    Front office executives are responsible for managing the front desk and reception area of an office. Serving as the initial point of contact for clients and visitors, they are responsible for creating a great first impression of the company. The roles and responsibilities of front office executives also entail providing excellent customer service, helping...

  • Front Office Executive

    7 days ago

    Hyderabad, Telangana, India Iswarya Health Pvt Ltd Full time

    **Job Summary**: We are seeking a highly organized and friendly front office executive to join our growing team. In this position, you will be responsible for managing our front desk on a daily basis and performing a variety of administrative and clerical tasks. **Key Responsibilities**: - Greet and welcome guests as soon as they arrive at the office. -...

  • Front Office Executive

    3 days ago

    Hyderabad, Telangana, India Iswarya Health Pvt Ltd Full time

    **Job Summary**: We are seeking a highly organized and friendly front office executive to join our growing team. In this position, you will be responsible for managing our front desk on a daily basis and performing a variety of administrative and clerical tasks. **Key Responsibilities**: - Greet and welcome guests as soon as they arrive at the office. -...

  • Front Office Executive

    6 days ago

    Hyderabad, Telangana, India DCS SPORTING PRIVATE LIMITED Full time

    We are looking for a dynamic and professional Front Office Executive to be the face of our organization and ensure a smooth and welcoming experience for all Parents and visitors. Job Title: Front Office Executive Location: Ameenpur, Miyapur Experience: (0-2 years) **Key Responsibilities**: Greet and welcome visitors in a warm and professional...

  • Front Office Executive

    5 days ago

    Hyderabad, Telangana, India Sky Highs Overseas Private Limited Full time

    **Job Description: Front Office Executive** Company: Sky Highs Overseas Private Limited Location: Hyderabad, Telangana Position Type: Full-Time Reports To: Managing Director **About Sky Highs Overseas Private Limited** Sky Highs Overseas Private Limited is a leading visa and immigration consultancy in providing expert guidance and services to Clients...

  • Front Office Executive

    3 days ago

    Hyderabad, Telangana, India W DESIGN STUDIO PRIVATE LIMITED Full time

    **Company Description** W Design Studio is a premier Interior Design & Architecture firm in Hyderabad, known for iconic projects like T-Hub and the Rajiv Gandhi International Airport. We specialize in innovative office interiors, green building concepts, retail spaces, and premium home designs. **Role Description** This is a full-time Front Office...

  • Front Office Executive

    6 days ago

    Hyderabad, Telangana, India DCS SPORTING PRIVATE LIMITED Full time

    We are looking for a Front Office Executive to undertake clerical duties at the desk. **Responsibilities** Greeting visitors and clients with a professional and friendly demeanor. Answer all incoming calls and redirect them or keep messages. Receive letters, packages etc. and distribute them. Maintaining office supplies inventory and placing orders when...

  • Front Office Executive

    4 days ago

    Hyderabad, Telangana, India W DESIGN STUDIO PRIVATE LIMITED Full time

    Job description: **Company Description** W Design Studio is a premier Interior Design & Architecture firm in Hyderabad, known for iconic projects like T-Hub and the Rajiv Gandhi International Airport. We specialize in innovative office interiors, green building concepts, retail spaces, and premium home designs. **Role Description** This is a full-time...

  • Front Office Executive

    3 days ago

    Jubilee Hills, Hyderabad, Telangana, India Myron Homes Pvt Ltd Full time

    A front office executive is a crucial member of the administrative staff. They are the first point of contact in the office and provide administrative support to the entire organization. They also introduce clients and guests to the organization’s upper management. A front desk executive manages the flow of visitors through the organization and ensures...

  • Front Office Executive

    5 days ago

    Ameerpet, Hyderabad, Telangana, India Dhanturi Group of Hotels Full time

    **Job Description Front Office Executive** **About the Company**: Dhanturi Group of Hotels **Role Overview**: We are seeking a well-presented, well groomed ,professional, and approachable Front Desk Executive / Receptionist to serve as the first point of contact for our organization. The incumbent will be responsible for managing the reception area, office...