Receptionist/administrator

2 days ago

Meerut Uttar Pradesh, India Jewel111 Full time

Hiring for EXPERIENCED FEMALE CANDIDATE only For our Jewellery Showroom

Comfortable for Dress Code SAREE.

Shift Timing
- 10AM to 8PM

**Job Summary**:
The Receptionist profile is responsible for managing the reception area, handling visitor and client interactions, answering phone calls, managing incoming and outgoing mail, and performing other administrative duties. This role serves as the first point of contact for clients, visitors, and employees, ensuring a welcoming and professional environment.

**Key Responsibilities**:

- **Reception Management**:

- Greet and welcome visitors, clients, and employees in a courteous manner.
- Direct visitors to the appropriate person or department.
- Manage the reception area to ensure a professional and organized environment.
- **Communication Handling**:

- Answer and route incoming calls to appropriate departments.
- Handle inquiries and provide information about the organization.
- Take messages and ensure timely delivery to relevant personnel.
- **Administrative Support**:

- Schedule appointments, meetings, and conference room bookings.
- Maintain and manage the front office database and ensure accurate data entry.
- Assist with administrative tasks such as filing, copying, scanning, and maintaining office supplies.
- **Mail and Courier Management**:

- Receive, sort, and distribute incoming mail and packages.
- Coordinate outgoing mail and courier services.
- **Visitor Management**:

- Maintain a visitor log and issue visitor passes as needed.
- Ensure security protocols are followed for visitors entering the premises.
- **Facility Management**:

- Ensure the front office and reception areas are clean and well-maintained.
- Coordinate with housekeeping and maintenance staff as needed.
- **Customer Service**:

- Address customer queries and concerns promptly and professionally.
- Provide excellent customer service to internal and external stakeholders.

**Qualifications**:

- Bachelor’s degree in any field (preferred).
- Proven experience as a Front Office Executive, Receptionist, or in a similar role.
- Excellent verbal and written communication skills.
- Proficient in MS Office (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.
- Polite, professional, and presentable with a positive attitude.
- Ability to handle sensitive information with discretion.

**Key Skills**:

- Communication and interpersonal skills
- Time management and organizational skills
- Attention to detail
- Problem-solving skills
- Customer service orientation

Pay: ₹8,000.00 - ₹12,000.00 per month

Schedule:

- Day shift
- Fixed shift

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

Application Deadline: 30/10/2024
Expected Start Date: 05/11/2024

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