Backend & Email Support Executive

2 weeks ago

Malad Mumbai Maharashtra, India Webbizzare Full time

JOB RESPONSIBILITIES:

- To deliver world-class service and go out of your way to find solutions and make our users delighted.
- Prompt with responses & give accurate solutions for our users over Chat Support.
- Build customer bonds to deliver quality service.
- To ensure complete ownership of customer Queries and guarantee end-to-end satisfaction with our services.
- To collaborate with various teams within the ecosystem to identify optimal solutions for our customers.
- To prepare observations to stakeholders to help derive better actions for continuous improvement

SKILLS REQUISITE:

- Very clear communication (Written & Verbal)
- Autonomous, Versatile, and can multitask
- Go Getter and Responsible Individual
- Eye for Detail and want to improve the process.
- Bachelor's Degree

Interested Can Call at
9821765157

**Salary**: Up to ₹23,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Experience**:

- chat support: 1 year (preferred)

Ability to Commute:

- Malad, Mumbai, Maharashtra (required)

Work Location: In person

**Speak with the employer**
+91
9821765157

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