Customer Care Executive

3 days ago


Kochi, India HRBRO PLACEMENT SERVICES Full time

We are hiring a **Customer Care Executive** to a reputed Telecom company in Kochi

**RESPONSIBILITIES**:

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

**REUIREMENTS**:

- Must be fluent in English and Hindi
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively

**Job Types**: Full-time, Regular / Permanent, Fresher

Pay: Up to ₹14,000.00 per month

**Benefits**:

- Health insurance
- Life insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (required)
- English (required)

**Speak with the employer**
+91 8281289352
- Health insurance



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