Front Desk Executive

1 day ago

Thiruvananthapuram Kerala, India Wellokidz Full time

Job Description:
Key Responsibilities:

- Greet and assist visitors, parents, and children warmly and professionally.
- Handle daily front desk operations, including phone and in-person inquiries.
- Manage bookings for play sessions, clinic appointments, birthday parties, and events.
- Coordinate and maintain schedules for children’s activities and therapist/doctor appointments.
- Assist in planning and executing events, classes, and celebrations.
- Support child engagement and ensure a welcoming environment in the play area.
- Maintain accurate records, handle billing, and process payments.
- Address customer queries, feedback, and concerns with empathy and efficiency.
- Collaborate with the team to ensure smooth day-to-day operations.

**Requirements**:

- Excellent communication and interpersonal skills.
- Good organizational and time-management abilities.
- Comfort with basic computer and booking software.
- Previous experience in customer service, childcare, or event coordination preferred.
- Warm, child-friendly attitude and professional demeanor.

**Job Description**:
Key Responsibilities:

- Greet and assist visitors, parents, and children warmly and professionally.
- Handle daily front desk operations, including phone and in-person inquiries.
- Manage bookings for play sessions, clinic appointments, birthday parties, and events.
- Coordinate and maintain schedules for children’s activities and therapist/doctor appointments.
- Assist in planning and executing events, classes, and celebrations.
- Support child engagement and ensure a welcoming environment in the play area.
- Maintain accurate records, handle billing, and process payments.
- Address customer queries, feedback, and concerns with empathy and efficiency.
- Collaborate with the team to ensure smooth day-to-day operations.

**Requirements**:

- Excellent communication and interpersonal skills.
- Good organizational and time-management abilities.
- Comfort with basic computer and booking software.
- Previous experience in customer service, childcare, or event coordination preferred.
- Warm, child-friendly attitude and professional demeanor.

Pay: ₹9,561.09 - ₹18,000.00 per month

Schedule:

- Rotational shift
- Weekend availability

Supplemental Pay:

- Commission pay
- Performance bonus

**Language**:

- English (required)
- Hindi (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person

Application Deadline: 04/05/2025
Expected Start Date: 05/05/2025

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