Front Desk Manager
6 days ago
Responsibilities:Greet and welcome guests in a professional and friendly manner. Handle guest check-ins and check-outs efficiently. Address guest inquiries, requests, and concerns promptly and courteously. Provide information about hotel facilities, services, and local attractions. Manage and oversee the reservation system to ensure accuracy and efficiency. Coordinate with other departments to accommodate special requests or needs. Monitor room availability and work towards maximizing occupancy. Train, supervise, and evaluate front desk staff. Create work schedules and ensure adequate coverage. Foster a positive and collaborative work environment. Effectively communicate with other hotel departments to ensure seamless operations. Relay important information to staff, such as changes in policies or procedures. Address and resolve guest issues and complaints in a timely and professional manner. Collaborate with other departments to resolve complex problems. Maintain accurate records of guest interactions, transactions, and room inventory. Prepare reports related to front desk operations as required. Oversee the use of hotel management software and point-of-sale systems. Ensure staff is trained in the use of relevant technologies. Implement and enforce security protocols to ensure the safety of guests and staff. Act in accordance with emergency procedures and protocol Assist in the preparation and monitoring of the front desk budget. Control costs and expenditures within the allocated budget. Ensure adherence to brand standards and quality benchmarks. Participate in regular quality assurance assessments. Qualifications: Bachelor’s degree in Hospitality Management or a related field (preferred). Previous experience in a front desk or guest services role (Min 1 yr in same field) Strong interpersonal and communication skills. Leadership and team management abilities. Proficiency in hotel management software and Microsoft Office Suite. Exceptional customer service skills. Work Location: Varkala, Trivandrum
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Front Desk Executive
2 weeks ago
Thiruvananthapuram, Kerala, India Better Beans Full time ₹ 6,00,000 - ₹ 12,00,000 per yearThe Front Desk Executive serves as the first point of contact for visitors and clients. This role is responsible for managing front-desk operation and providing general administrative support.
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Front Desk Executive
2 weeks ago
Thiruvananthapuram, Kerala, India ZEAK US Full time**Job Title**: Front Desk Executive **Location**: Trivandrum Branch **Job Requirements**: - **Education**: Any degree (Graduation) - **Experience**: Minimum 1 year of experience in a front desk or customer service role. - **Skills**: - Strong communication and interpersonal skills. - Excellent customer service and problem-solving abilities. - Ability to...
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Front Desk Manager
5 days ago
Katakam , Thiruvananthapuram, India Freshair Enterprise Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per yearA Hotel Guest Relations Manager plays a crucial role in ensuring positive guest experiences by addressing inquiries and complaints, overseeing front desk operations, managing staff, and promoting hotel services. The key responsibilities of this position include handling check-ins and check-outs, coordinating VIP arrivals, providing personalized service, and...
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Front Desk Executive
20 hours ago
Thiruvananthapuram, Kerala, India TANMATRA AYURVEDA Full time ₹ 2,16,164 - ₹ 2,68,000 per yearAbout the RoleBe the warm, welcoming face (or voice) of Tanmatra Ayurveda We're looking for an organised, empathetic Front Desk Executive who can ensure every patient feels cared for from the first call to their consultation and treatment care.ResponsibilitiesHandle patient enquiries and discovery callsSchedule and manage appointments efficientlyCoordinate...
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Front Desk Manager
6 days ago
Thiruvananthapuram, India The Hosteller Full timeJob role: General manger/Assistant general managerLocation: HyderabadDepartment: Hotel operationsJob experience: 5+ yearsJob briefA general manager/assistant general manager shall be responsible for supervising management of the company's backpacker hostel effectively. He/she shall be entrusted to effectively manage a 35-50 keys hotel/hostel overseeing...
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Front desk Executive – Female
1 week ago
Thiruvananthapuram, India CONNECTING 2 WORK Full timeJob Description Job Brief We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while...
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Front Desk Officer cum Admin Assistant
1 week ago
Thiruvananthapuram, India CONNECTING 2 WORK Full timeResponsibilities: Lead on the management of day to day operational matters associated with admissions & marketing. As a Front Desk Officer cum Admin Assistant, you will be the first point of contact for our organization. Duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business....
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Front Desk Executive
23 hours ago
Chakkai, Thiruvananthapuram, Kerala, India Alpha Heal Full time ₹ 1,80,000 - ₹ 2,40,000 per yearJob Title: Front Desk ExecutiveLocation: Alpha Heal Skin and Hair Clinic, Mall of TravancoreDepartment: Reception / Customer ServiceEmployment Type: Full-timeJob Summary:We are seeking a friendly, organized, and professional Front Desk Executive to be the first point of contact at our Skin and Hair Clinic. The ideal candidate will manage front desk...
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Front Desk Executive
7 days ago
Kovalam, Thiruvananthapuram, Kerala, India AGASTYAA HERITAGE AYURVEDIC CENTRE Full timeGreeting visitors: Welcoming clients and visitors in a professional and courteous manner - Managing the front desk: Ensuring the office is clean and tidy, and managing the flow of visitors - Handling calls: Answering phone calls and directing them to the appropriate department - Managing mail: Handling incoming and outgoing mail and packages - Administrative...
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Front Desk Receptionist
5 days ago
Thiruvananthapuram, Kerala, India Alibi Global Full timeManage the front desk of the office.Well-dressed, groomed, pleasing, humble and smiling personality preferred. Meet & Greet clients and visitors. Fix up client appointments and travel schedule for sales & technical team members. Answer all incoming calls and note down the message for effective followup.Manage the intercom operations effectively. Act as a...