Global Markets Operations

**OPERATIONS
Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.

**YOUR IMPACT
**OUR IMPACT
Prime Brokerage & Clearing Operations provides clearing, execution and custody services for all major products across over 75 exchanges. Clients include hedge funds, asset managers, governments, corporates, broker dealers, Goldman Sachs franchise traders, other professional investors and market markers. Operations teams supporting the Prime Brokerage and Clearing business are responsible for providing centralized securities clearing and settlement, managing cash inflows and payments, and maintaining the accuracy of clients’ positions and transactions. The Prime Brokerage & Clearing Operations consists of three functional teams, namely; Middle Office, Control & Custody Services. Prime Brokerage & Clearing Operations globally is located in London, Jersey City, Salt Lake City, Singapore and Bengaluru. The department’s key priorities are to mitigate risk, provide exceptional client service and drive strategic change.

**JOB SUMMARY AND RESPONSIBILITIES
The position available is with the Prime Brokerage & Clearing Operations team. The reporting line is to a Team Manager as first line management, with further supervision by the Vice President.

Key stakeholders and interactions will be with GS Trading and Sales Desks, Client Services Group, Engineering and Operations Teams, Credit, Legal, Compliance and external counterparties.

The following tasks give an overview of what is required day to day:

- Developing and maintaining strong relationships with all stakeholders - Business, Engineering, Operations and Credit. Actively engage, partner and drive changes, provide excellent service and support
- Delivering transactions in agreed timeframes, as per SLA’s whilst improving quality of processing, reducing errors and inculcating the zero error culture
- Process payments, journals and securities movements in accordance with Firm guidelines
- Monitoring and resolving trade management exceptions by interacting with clients, brokers & other Ops teams
- Effective pre-matching & fails management tasks to ensure timely settlement of trades with counterparties
- Investigating and resolving discrepancies of positions (cash and securities) in the firm’s books and records
- Demonstrate effective client service by dealing with client queries with utmost sensitivity & urgency
- Effective escalation on critical & high value breaks to senior management
- Provide technical expertise related to the implementation of new processes, global consistency, risk management, efficiency, and technology convergence initiatives among other projects
- Completing and overseeing daily checklist ensuring all controls, procedures and processes relating to the assigned functions are followed
- Acting as a change agent solving problems at root cause whilst also taking / making opportunities to automate flows

**BASIC QUALIFICATIONS**
- We are looking for an enthusiastic and committed individual who is looking to operate in a dynamic working environment where communication and teamwork skills are essential.
- Exceptional client service and relationship building are required to interact with our clients and the team
- Strong organisational skills required:

- Deadlines within this role are very strict with “zero tolerance”
- Prompt escalation and clear communication is paramount
- Be flexible, work on projects or aid other team members

**PREFERRED QUALIFICATIONS**
- Work experience in a Securities Middle Office, Trade Settlement, Cash Payment functions, trade support for 4 to 6 years
- Experience of playing a leading role in a team providing task supervision, support and training to more junior members
- Control/Reconciliation or Prime brokerage operations experience would be a desirable
- Equities Industry and market knowledge would be an advantage

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

© The Goldman Sachs Group, Inc., 2020. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity