Manager, Global Operations

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of  Global Operations Manager

In this role, you will:

• Help in product initiatives, providing operational insights on new instruments, markets, and regulations, while coordinating with various service providers and internal teams.
• Act as the first point of contact for fund managers and dealers on all aspects of the business, addressing inquiries and providing guidance.
• Monitor outsourced activities to ensure compliance with HSBC Group and regulatory requirements.
• Help in projects and change initiatives to enhance operational efficiency and client service.
• Collaborate with operations teams across regions to develop a global functional model that meets client needs.
• Support compliance with internal and external management information reporting requirements in a timely manner.
• Coach and develop team members to enhance their skills and foster a collaborative team environment.
• Maintain effective communication with senior management and present operational updates and insights as required.
• Identify opportunities for process improvements and implement best practices within the operations team.

To be successful, you will:

• Bachelor's degree in Finance, Business Administration, Accounting, or a related field.
• Minimum of 6 years of experience in operations within the asset management industry, with relevant experience from asset management firms, custodians, and fund administrators.
• Strong understanding of financial products, market dynamics, and regulatory frameworks specific to asset management.
• Proven ability to analyze complex information and provide actionable insights from an operations perspective.
• Excellent communication and interpersonal skills, with the ability to engage with senior management and stakeholders at all levels.
• Experience in front office 
• Proficiency in data analysis tools and software (e.g., Excel, Bloomberg, etc.)
• Experience with automation tools and programming languages, such as Python, to enhance operational processes and efficiency is an added advantage.

You'll achieve more at HSBC 

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, colour, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role."

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***