Ecommerce Mis Executive

5 days ago

Wadala Truck Terminal Mumbai Maharashtra, India Om Clothing Salwar Studio Full time

Job description:
*Position Overview:*
*Key Responsibilities:*

1. *Returns Reconciliation:*
- Manage and monitor product returns across all ecommerce platforms.
- Verify and update the reconciliation reports for returns.

2. *Claim Management:*
- File and track claims for lost, damaged, or incorrect orders with marketplaces.
- Follow up to ensure claims are resolved promptly.

3. *Payout Reconciliation:*
- Reconcile payouts from marketplaces with internal records.
- Investigate and resolve discrepancies in a timely manner.

4. *Order Flow Management:*
- Ensure smooth processing of orders from receipt to delivery.
- Coordinate with relevant teams for timely dispatch and customer satisfaction.

5. *Reporting and Documentation:*
- Prepare detailed reports on returns, claims, and payouts for management review.
- Maintain accurate and updated records of all transactions.
*Skills and Qualifications:*
- Proficiency in *Microsoft Excel* (advanced level preferred).
- Strong understanding of *ecommerce marketplace operations* (Amazon, Flipkart, etc.).
- Analytical mindset with keen attention to detail.
- Excellent communication and problem-solving skills.
- Ability to work efficiently under deadlines.
*Working Hours:*
- Monday to Saturday, *10:00 AM to 7:00 PM*
*Location:*

Wadala East

If you have a knack for numbers, processes, and ensuring smooth ecommerce operations, we'd love to hear from you

*To Apply:*

Pay: ₹20,000.00 - ₹40,000.00 per month

Work Location: In person

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