Telesales Executive

4 days ago

Mahidharpura Surat Gujarat, India TalentGuru Full time

**Sales and Client Outreach**:
**Job Summary**:
**Key Responsibilities**:

- Contact potential and existing clients via phone to inform them about our jewellery products and services.
- Explain product features, pricing, and benefits to generate interest and drive sales.
- Follow up on leads and inquiries to convert them into sales opportunities.

**Customer Relationship Management**:

- Build and maintain positive relationships with clients to foster trust and loyalty.
- Address customer questions and concerns professionally and promptly.
- Handle objections effectively and close sales confidently.

**Achieving Targets**:

- Meet or exceed daily, weekly, and monthly sales targets.
- Track and report sales performance, customer feedback, and market insights to the team leader or manager.

**Coordination and Documentation**:

- Maintain accurate records of customer interactions and transactions in the CRM system.
- Collaborate with the sales team to align on strategies and share customer insights.
- Provide feedback on customer preferences and market trends to improve product offerings and sales approaches.

**Qualifications and Skills**:.
- Proven experience in telesales, customer service, or a similar role.
- Strong communication, negotiation, and interpersonal skills.
- Ability to handle customer objections and close deals effectively.
- Proficiency in using CRM software and MS Office tools.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Work Location: In person

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