Telesales Executive

4 days ago

Surat, India Kuberjee Tech Pvt. Ltd. Full time

**Key Responsibilities**:

- Research and recommend prospects, and clients, for new business.
- Analyse new sales options.
- Contact potential or existing customers to inform them about a product or service.
- To identify the portfolio and requirements of the prospective customers.
- Identify and assess customers’ needs to achieve satisfaction.
- Ask questions to understand customer requirements and close sales.
- Able to manage large amounts of incoming phone calls or inquiries.
- Provide accurate, valid and complete information by using the right methods/tools
- Enter and update customer information in the database
- Build relationships with existing users and new clients.
- Handle grievances to preserve the company’s reputation
- Build a network and meet store operators/ clients to achieve targets.

**Required Skills**:

- Proven experience as telesales representative or other sales/customer service role.
- Ability to learn about products and services and describe/explain them to prospects.
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Excellent Interpersonal & communication skills (Oral and Written) English, Hindi & Gujarati.
- Strong convincing skills to convert customer.
- Inbound/outbound process/ Tele sales.
- Multi-Tasking personality.
- Cool-tempered and able to handle rejection
- Basic Computer skills
- MS excel, Word.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Utran, Surat - 394101, Gujarat: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Is there any other language you Speak, Write, or Read?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (required)
- English (required)

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