Inside Sales Executive

1 week ago

Badshahpur Gurugram Haryana, India Quantstar Services LLP Full time

**Accountability & Responsibilities of Role**:

- Make outbound calls to prospective customers from provided databases or marketing-generated leads.
- Understand customer needs and qualify leads to pitch appropriate products or services.
- Address objections and convert cold/warm leads into confirmed sales or scheduled follow-ups.
- Accurately document customer interactions and outcomes in the CRM system.
- Consistently meet or exceed daily, weekly, and monthly sales targets and performance KPIs.
- Ensure a high standard of customer service throughout the sales process to encourage satisfaction and retention.
- Stay informed on product features, promotions, industry trends, and competitor offerings.
Cross-sell additional products or services based on customer needs and interest to maximize sales opportunities.

**Educational Background**:

- Bachelor’s degree in business administration, Marketing, Communications, or a related field (preferred).

**Work Experience**:

- 1-3 years of experience in outbound calling, tele sales, or inside sales.
- Experience with CRM systems and sales tracking tools.
- Preferred exposure to B2C or B2B tele sales in industries such as telecom, education, finance, SaaS, or insurance.

**Technical / Industry Skills**:

- Strong communication, persuasion, and negotiation skills.
- Target-driven with a high level of self-motivation and resilience.

Multilingual abilities are a plus.

**Key Competencies**:

- **Delivering Results & Fostering Ownership**: Consistently meets performance metrics and takes accountability for results.
- **Building Customer Value**: Anticipates customer needs and provides solutions that build loyalty and satisfaction.
- **Networking & Influencing Collaboratively**: Builds rapport quickly and influences decisions through clear, persuasive communication.
- **Driving Change**: Adapts to changing goals and market conditions with agility and a positive attitude.
- **Shaping Strategy**: Stays informed about industry trends and aligns sales pitches to business strategy.
- **Leading Teams**:Supports team success through collaboration, knowledge sharing, and peer motivation (if applicable).

Pay: ₹35,000.00 - ₹45,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund

**Experience**:

- Inside sales: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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