
Client & Billing Coordinator
6 days ago
**Key Job Responsibilities**:
**1. Officer Relationship Management (CRM Work)**
- Visit or call government officers regularly to check if they have any service-related issues with our vehicles.
- Politely listen to officer concerns and communicate them clearly to the internal operations team for resolution.
- Build a good working relationship with officers to improve service trust and future contract retention.
- Ensure officers are satisfied and not facing any inconvenience in daily travel service.
**2. Billing & Document Submission**
- Collect and check all necessary documents (invoices, vehicle log sheets, duty slips, etc.) needed for government payments.
- Maintain a checklist to ensure no required documents are missed for each contract.Z **3. Payment Follow-Up & Coordination**:
- Call and follow up with government officials, accounts officers, or clerks to track the status of submitted bills.
- Keep regular updates on payment progress and escalate delays to the manager if necessary.
- Maintain a follow-up register or Excel sheet with details like bill amount, submission date, officer name, last follow-up date, and remarks.
**4. Internal Coordination**
- Coordinate with the billing/accounts team to prepare and correct documents as needed.
- Ensure timely communication between internal teams and government departments for smooth workflow.
**Basic Requirements**
- (graduate preferred)
- Good verbal communication skills (Hindi and Marathi mandatory; English basic level is fine)
- Should be polite, professional, and persistent
- Willing to travel to government offices within the Mumbai area for submissions and follow-ups
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Work Location: In person
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